What sort of discount do I get if I want to buy multiple copies of ShowSize for users in our organization?

Not only do you get a discount of about 40% per copy as compared to the single-user price, you also get extra power features suitable for corporate users. Please see Compare Editions for details.

I have an old version of ShowSize that I bought a few years ago. Can I get a discount (upgrade) to buy the latest version?

Sure, you can. Please contact us giving your old purchase details. If you have been keeping us updated with your latest contact email address, you should normally get upgrade offers from us by email. It might happen that such an email message may not reach you due to some spam filter. You can always login at our self-service support web site support.showsize.com with your email address to see the upgrade offer and the discounted order forms.

"I plan on using ShowSize on a home and a work machine. Do I need to buy two licenses?"

No, you just need to buy one license as long as you are the only user. Generally, this is acceptable for up to three different computers. But if there are more, please buy another copy.

Also, if someone else also uses ShowSize besides you on either of the machines, then you need to buy another license for that person.

Also, if you are an advanced user and need the extra features mentioned for the 5-user license, you can buy it.

After the purchase, do I get a download or hard copy? If I have a problem with a computer, do I have to buy the program again to put it back on my computers?

After your purchase, you get a download of the installer along with the license codes. You can even burn it on a CD to reinstall later if necessary.

You don't have to buy the program again if you lose it. We have a self-service support web site just for this purpose. You can always login there to get the latest update and license codes. This service is free for 2 years. After that, you need to purchase an upgrade to continue getting the benefit for another 2 years.

We can set up a CD shipping option with an extra charge of $15. But no one has asked for it so far. The customers are happy with the Electronic Delivery and especially, the self-service support web site.

Do I need to uninstall the trial version before installing the paid version?

You don’t need to uninstall the trial version before installing the paid version. It is automatically replaced by the paid edition.

"You give 30-days no questions asked refund guarantee. How can you afford to do that?"

Because we stand by the quality of our product. We give a fair trial and answer all the questions promptly. Hence, we get hardly a few refund orders in a year. Many of the refunds are for duplicate purchases when some customers forget that they own a copy already and buy it again at full price instead of buying an upgrade at a discount. We usually catch these errors ourselves and contact the customers to confirm if they bought a second copy or is it a mistake.

I have an interesting story about such a case. One elderly customer was suffering from some memory problem and bought one of our products several times in two years. Once I discovered that, I contacted him and came to know of his condition. Needless to say, I refunded his extra copies, even after the 30-day expiry. When you deal with us, you can count on professional and courteous support. We have an all automated self-service web site too from where the customers can redownload the paid edition and license codes. We trust our customers.

Please also see testimonials from our customers.

"I am comparing many disk space utilities to decide which one to buy. Can you highlight some of the advantages of ShowSize over other such utilities?"

Please see "Why choose ShowSize over other such software?"

"I want to ask a technical question."

You can send it to us by the Contact link above. But before that, please search the help file of ShowSize or the Blog on this web site. You might find the answer quicker.